Sales Operations

Discover these expert-backed ways to reduce churn and improve customer retention in your business. Test them and choose the ones that work best for you.

Is your sales enablement program working? Find out the answer by tracking these 10 sales enablement KPIs. Doing so will bring you way more sales success!

Sales techniques aren’t hat tricks—they’re skills and tactics you can use to win over potential customers and improve your sales process. Use these to close more deals.

Customer churn rate is a metric that shows the health of your business. Learn how to calculate churn rate and improve customer retention.

Inside sales is the act of identifying, nurturing, and converting leads remotely. Learn how to succeed at inside sales & get must-have tools.

Starting with a strong elevator pitch can help you win the sale, investment, or job opportunity. Learn how to master your elevator speech (+ examples).

Want to close more deals? Don’t we all. Here are 14 sales strategies to help your team find more prospects, close more deals, and hit your sales quota.

Uncover the power of growing your customer lifetime value (CLV), and how this metric relates to customer happiness, loyalty, and retention for sustainable growth.